Big O Tires

Morning commute turned into emergency brake issues. The crew took care of me and did great with my unannounced arrival. About 3.5 hours wait total (parts from Denver). $1500ish for rotors, brake pads/juice, and a light thing. Great communication and clear expectations the whole time. (NOT MY TIRE IN PIC. GUY BROUGHT INTO SHOP AND I WAS SUPER THANKFUL IT WASN'T ME.)

I really wanted to leave a review on their official site, but sadly my phone does not read QR codes, and I don't know the order number. However, on 12/7/23 at 9 AM, we had our tires rotated and tail lights replaced. They did such a wonderful job, and it was extremely affordable! We had been neglecting our vehicle for years, thinking that we couldn't possibly afford to keep it in good condition. Now we'll bring it in to Big O regularly - thank you all so much! :)

The service I got Roland Lipins, was perfect. He was very clear and concise about what work my car needed done after i came in for a oil change. The time my car was complete was very fast and the process was smooth and affordable. I recommend Big O tires for good service and great prices for work.

Gary and Kayla were phenomenal to work with!! I had worked with Kayla before on some previous issues with my vehicle and she was always friendly, personable, responsive and kind as we navigated multiple vehicles with multiple oil changes and issues. I got to work with both Kayla and Gary to fix some oxygen sensors in my car and Gary was really great about “let’s honestly diagnose the problem before we fix a bunch of things that need to be fixed.” Gary was a joy to work with and made the experience fun while also being knowledgeable and prompt in contacting me on the status of my vehicle. The Big O’ Tires on East Fillmore is truly a well oiled machine with great people that are happy to work there. Highly recommend!!

Russell Hammond dba Big O Tires: I was passing through on I 70, and was having a vibration while applying the brakes on the down hill portions of the Rockies. I trusted Big O's reputation, so I visited the Evergreen, CO location. I was advised that my car needed +- $1700 worth of work to solve the issue. I agreed to the repair. The repair, appeared by all accounts, went well until my passenger side ball joint ( that was replaced by Russell and his crew) let loose and the car crashed to the ground. The diagnosis at the new repair shop said there was a stripped bolt (threads were stripped) which caused the ball joint to let loose, causing the failure. This was reported to the CO Attorney General. If others are having repair issues with this Big O, Please report your situation to the CO Attorney General. There may be a systemic or possibly a malfeasance issue going on at the Big O in Evergreen CO. Below are pics of the bolt that failed, and the bolt from the opposite side that did not fail.